About Courtney Shelton
Courtney Shelton is the Practice Manager at Potozkin + Ellis Dermatology & Aesthetics, bringing over 15 years of experience in medical administration, operations, and leadership across various specialties, including dermatology for the past six years. Known for her strategic mindset and approachable leadership style, Courtney oversees all facets of the practice, ensuring both patients and staff experience the highest level of care, professionalism, and efficiency.
Her background spans medical and cosmetic dermatology, patient experience management, HR and compliance, financial oversight, and practice development. She also studied Nursing Science at Samuel Merritt University, where she developed a strong clinical foundation that continues to inform her operational leadership. Courtney has played a key role in implementing systems that enhance communication, streamline scheduling, and optimize the patient journey—from the first phone call to post-treatment follow-up. She works closely with physicians and clinical teams to support new service launches, marketing initiatives, and training programs that reflect the practice’s commitment to excellence.
A natural problem solver and advocate for patient-centered care, Courtney takes pride in leading with empathy and intention. Her ability to balance clinical precision with a warm, personalized approach has made her an integral part of the Potozkin + Ellis leadership team.
Outside of the office, Courtney loves to travel and spend time making memories with her family. She lives in Martinez with her husband and three children and values time spent with loved ones and her local community.
